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Chromebook Repairs

For in school Chromebook tech support please call us at 302-454-3424 from 8:30-3:30 with your questions, or come in with your Chrome and we will do our best to address your concerns.  

Chromebooks can be dropped off for repairs at Heritage.  A loaner will be provided while the Chromebook is sent out to be fixed. We will contact you when the Chromebook has been repaired.  

This document lists six troubleshooting steps you can go through before bringing the Chromebook in to be serviced.  
You can also go to . 
If issues cannot be resolved through the tech support documents on that website, parents may email


Same day Chromebook repairs available at our Chromebook “Fix-IT Bus.” Technicians will be onsite to repair your Chromebook, typically 15-30 minutes. If the issue cannot be fixed immediately, a loaner will be provided.  These locations are available to any Red Clay student. 


Monday: William C Lewis Dual Language
920 North Van Buren StreetWilmington, DE 19806 

Tuesday: Forest Oak Elementary  **No Bus 9/15**
55 S. Meadowood DriveNewark, DE 19711

Wednesday: Warner Elementary
801 W. 18th StreetWilmington, DE 19802

Thursday: Richardson Park Elementary School
16 Idella Ave, Wilmington, DE 19804

Friday: Brandywine Springs School
2916 Duncan RoadWilmington, DE 19808