Contact Us

Red Clay Help Desk

  • ClassLink has implemented a fix for their outage. Service has been restored for all critical applications, including eSchool.

    Please note that while most services are back online, you may experience some temporary issues, such as missing icons, a slightly different view and possibly intermittent outages.   We are actively working to resolve these issues and will keep you updated.

    For the latest updates, please visit ClassLink’s status page: https://status.classlink.com

     

    302-636-HELP (4357)
    helpdesk@redclay.k12.de.us

    Monday - Friday
    7:00am - 4:00pm

    Submit Support Ticket

About Our Department

  • The Office of Technology supports the district with all technology-related services, including network, phone, email, user accounts and devices. We maintain a standard hardware refresh cycle to ensure that classroom technology is less than 5 years old.

    Our department has a dedicated team of technicians who provide both onsite technical support and a phone-based help desk, which provides remote support. As technologies continue to change, we strive to meet the needs of both students and staff.

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Where We Are

  • Technology Office
    2914 Duncan Road
    Wilmington, Delaware 19808